Privacy Policy for Konqueror AI

Effective Date: 18th March 2025
Last Updated: 18th March 2025

1. Introduction

Welcome to Konqueror AI ("we," "our," or "us"). We provide business growth mentoring services, online classes, and AI-driven support for SMEs and startups. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our website, services, and digital platforms.

We are committed to protecting your privacy and ensuring compliance with the General Data Protection Regulation (GDPR) and other applicable UK data protection laws.

By accessing or using Konqueror AI, you agree to this Privacy Policy. If you do not agree, please refrain from using our services.

2. Data Controller

For the purposes of GDPR, Konqueror AI (operated by Pamela Adjabeje) is the data controller responsible for your personal data. If you have any questions or concerns regarding your data, you can contact us at:

Email: info@konquerorai.co.uk
Address: [Insert Business Address]

3. What Data We Collect

When you use Konqueror AI, we may collect the following types of personal data:

3.1 Information You Provide to Us

• Identity Information: Name, business name, job title
• Contact Information: Email address, phone number, mailing address
• Payment Details: If you purchase a service, we collect billing details (processed securely via third-party payment providers)
• Business Information: Industry, company details, business challenges
• Communication Data: Messages, emails, and enquiries you send us

3.2 Data Collected Automatically

• Technical Data: IP address, browser type, device information
• Usage Data: Pages visited, time spent on our site, navigation patterns
• Cookies and Tracking Data: We use cookies to enhance user experience (see Section 7)

3.3 Third-Party AI, Cyber, and Data Services

1. Third-Party Service Providers
   Our business integrates artificial intelligence (AI) solutions, cybersecurity, and data services provided by third-party vendors. While we facilitate access to these services, we do not develop, control, or manage the underlying technology, infrastructure, or data security protocols of these third-party systems.
   
2. Limitation of Liability
   a. We are not responsible for any errors, disruptions, data loss, security breaches, or inaccuracies resulting from third-party AI, cyber, or data services.
   b. Any issues, malfunctions, or failures within these services should be addressed directly with the respective third-party provider, whose terms of service and policies will apply.
   c. We disclaim any liability for data breaches, unauthorized access, or cyber incidents caused by the third-party service provider.
   
3. Data Handling & Security
   a. Client data may be processed and stored using third-party platforms in compliance with their privacy policies and security protocols. We do not assume responsibility for how third-party vendors collect, store, or use client data.
   b. Clients are encouraged to review the privacy policies of the third-party service providers before using our services.
   
4. Indemnification
   By using our services, you agree to indemnify and hold us harmless from any claims, losses, damages, or liabilities arising from third-party AI, cybersecurity, or data-related incidents.
   

4. How We Use Your Data

We process personal data for the following purposes:

• Service Delivery: Providing business mentoring, online classes, and digital AI tools
• Customer Support: Responding to enquiries and offering assistance
• Payment Processing: Managing transactions for services and subscriptions
• Marketing & Promotions: Sending newsletters, promotions, and AI-driven content (with your consent)
• Compliance & Security: Preventing fraud, enforcing terms, and complying with legal obligations
• Business Insights & Improvements: Enhancing AI-driven recommendations and business strategies

5. Legal Basis for Processing

Under GDPR, we rely on the following lawful bases:

• Contractual Obligation: When processing is necessary to fulfil a contract (e.g., mentoring sessions)
• Legitimate Interest: To improve our services, prevent fraud, or grow our business
• Consent: For marketing communications (you can withdraw at any time)
• Legal Compliance: When required by law to retain or disclose data

6. Data Sharing and Disclosure

We do not sell or rent personal data. However, we may share data with:

• Service Providers: Secure payment processors, hosting providers, email services
• Legal Authorities: When required by law or to protect our rights
• Business Transfers: If Konqueror AI merges, sells, or restructures, data may be transferred

All third parties are bound by strict confidentiality and data protection obligations.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies for analytics, security, and personalisation. You can manage your cookie preferences in your browser settings.

8. Data Retention

We retain personal data only as long as necessary for our purposes or as required by law. Once no longer needed, we securely delete or anonymise data.

9. Your GDPR Rights

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten")
• Right to Restrict Processing: Limit data usage in certain cases
• Right to Data Portability: Transfer your data to another service
• Right to Object: Opt out of marketing communications
• Right to Withdraw Consent: Withdraw consent at any time

To exercise any of these rights, please contact us at info@konquerorai.co.uk.

10. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method is 100% secure.

11. International Data Transfers

If we transfer data outside the UK or EU, we ensure adequate protection through mechanisms such as Standard Contractual Clauses (SCCs) or equivalent safeguards.

12. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date.

13. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact us at:

Email: info@konquerorai.co.uk
Address: [Insert Business Address]

This Privacy Policy ensures Konqueror AI and Pamela Ajogbeje comply with GDPR standards while protecting the privacy of users and clients.